Did you already fly with Turkish Airlines and then you wanted the wrong name on it? Are you bothered by missing letters, wrong last name and mismatch between passport and tickets before the trip? As passenger information is known and used for airline booking and travel document control, it is better to correct it as early as possible.
Turkish Airlines allows some guidelines for passenger naming during reservation. But they have the official policy that changing the names is not possible after a reservation is made. So, once you get the ticket try to reach out about Turkish Airlines Name change .
What Is the Turkish Airlines Name Change Policy?
According to Turkish Airlines’ official name-entry instructions, it requests names to be entered exactly as they are listed on your travel documents. It also advises you that “Names entered cannot be changed after your reservation has been made.”
A correction of a passenger’s name is separate from transferring a ticket. Do not assume that a passenger full name change request will be granted; they are two separate issues.
Here are the main points to understand:
Contact Turkish Airlines to see if you can amend the error on your ticket.
Name in wrong order: Describe the problem, then ask what the airline prefers.
Legal Name Change: If you submit legal documentation, please do so but do not assume an existing ticket will be updated.
Travel agents booking: Contact the entity issuing the reservation.
If you’re transferring the ticket holder do not just transfer to some other person.
The airline will assess the situation and the nature of the ticket. Ask an airline representative what you are able to do.
Change the Name on a Turkish Airlines
1. Check Your Ticket and Travel Documents
First, be sure to check the official confirmation document from your airline booking with Turkish Airlines.
Make sure there are no discrepancies between the name on the passenger’s document (such as the passport) used to travel and the name in the Turkish Airlines reservation document.
If there is a small change in your name because of the size of letters or fonts, you are not necessarily at fault. Turkish Airlines has guidelines for travelers with such unusual names.
2. Visit the Official Turkish Airlines Website
Open the Turkish Airlines Help Center and get the reservation-and-passenger-information help.
It is also worth checking out the airline’s official Tips for Adding Passenger Names page.
These tips will help you learn how to add the passenger’s name and get acquainted with the airline’s policies. Please read these guidelines before sending your request for correction.
3. Contact Turkish Airlines Customer Support
If the ticket is issued, then you need to call the customer service line of Turkish Airlines. Say the issue explicitly and verify if there is any chance for you to correct your reservation.
The following are the details you will require to prepare:
PNR code.
Prepare the following details:
Reservation code or PNR.
E-ticket number.
Passenger name that appears on the system.
Name on your travel documents.
Date of flight and flight route.
Supply correct information. For example let the agent know if you have accidentally typed a letter incorrectly or if you have changed your last name legally.
The airline will be able to guide you regarding the relevant process. You should not make any assumption that correction will be made without confirmation.
4. Submit Supporting Documents if Requested
Depending on your circumstances, Turkish Airlines might need you to submit certain documents in order to support your application.
You may need to provide an active passport, other government issued proof of ID, or any official documentation proving your name change.
In the case of a marriage and the change of surnames, inform the airline of this situation and the appropriate documentation.
5. Check Your Updated Booking
Should Turkish Airlines confirm and process a change to your booking, examine the changes made.
Double-check your name, your flight details, and new ticket information. Make sure that the confirmation is handy as you prepare for the journey.
However should the airline be unable to make corrections to your existing ticket, find out other possible options for you according to your tariff.
Can I Correct a Spelling Mistake on Turkish Airlines?
In case there is a spelling mistake, inform Turkish Airlines of this and tell them what exactly went wrong. According to the guidelines from Turkish Airlines, name changes are not possible once the booking is made; therefore, the request for a change should not be considered an automatic one.
As an illustration, in case your passport has Michael as your name, but your flight ticket has Micheal, then you must inform customer service about this problem and ask whether your case can be looked into.
Can I Change My Last Name After Marriage?
Name change through legal means is not the same as a simple typo error.
In case you have gotten married or divorced and changed your surname legally, you need to inform Turkish Airlines about the difference between your present passport and your reservation details.
Documents such as marriage certificates and other relevant legal documents might be requested, but even the presence of such documents doesn’t guarantee the modification of a ticket that has already been issued.
Can I Transfer My Turkish Airlines Ticket to Another Person?
Switching passengers does not equate to correcting spelling errors. One must not expect that Turkish Airlines would allow one to transfer the ticket to another passenger.
In case you will not be able to make the journey you have planned for, you may talk to the airline company about what to do since you might want the other person to make the trip instead.
You may opt to cancel your ticket or get a refund or purchase another ticket depending on your fare conditions.
What If I Booked Through a Travel Agency?
In case you have purchased your ticket either via a travel agency or an online website, get in touch with that company.
Let them know your booking number, ticket number, and the reason behind the discrepancy of the names. Find out whether the travel agency will be of any assistance in dealing with your issues or you should approach Turkish Airlines directly.
How Can I Avoid Name Errors When Booking?
There are a few simple steps one can take to avoid this issue of passenger information:
Write your name in the way it is written on your passport.
Make sure that you spell out the name and surname correctly prior to the payment process.
Adhere to the airline’s instructions on the writing of the middle name and several surnames.
Review your reservation as soon as you pay.
Get in touch with the airline right away should you notice an inconsistency.
Turkish Airlines also gives instructions for the entering of hyphenated names or names that include special characters.
Conclusion
When changing the name on the Turkish Airlines reservation, you should begin by identifying the mistake and comparing the ticket with your personal documents. You will have to visit the Help Center page of the Turkish Airlines site and contact customer support if you have already made your reservation.
As stated on the website of Turkish Airlines, it is impossible to change the name of the passenger once the reservation has been made. This means that one should not use the information about the possibility of making every correction of spelling and legal changes online.
Taking such actions at an early stage will help you learn about the possible options.
